Logística interna dos grandes varejistas de materiais de construção em Santarém – Pará

May 26, 2017 | Autor: F. Monteiro D'Andrea | Categoria: Logistics, Supply Chain, Retail Management, Varejo, Construction Logistics, Santarém, Logística, Santarém, Logística
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Internal Logistics is crucial and must be carefully worked into any organization, due to itscomprehensiveness, impacting the global results. It deals with movement, storage, handling,layouting, identifying and addressing products. For it to work properly the existence ofpersonnel responsible is required. We developed this research in major retailers of buildingmaterials in Santarém, Amazon, in order to observe the relationship that the theory has withthe companies’ practices. This research wants to analyze how the internal logistics of themajor retailers of building materials in Santarém in the year 2014 worked. Checking with thepersonnel responsible for the logistics areas in the surveyed firms how the internal logisticsprocesses are conducted. A literature review followed by a field research with qualitativeapproach was used, standardized interviews were made and the responses were analyzed andorganized. It is concluded that four of the five companies surveyed have a well-structuredinternal logistics, in which they use many of the concepts presented by the theorists and alsomake use of the experience gained by working in the field. However, the other company thatparticipated, despite having a large structure, and being recognized by the media and itspeers, does not make use of the concepts and appropriate tools for better management ofinternal logistics. Nowadays, decision-making methods of the companies should be carefullystudied by analyzing the context, so there are fewer risks that could affect the company, in thisscenario Internal Logistics has a fundamental role to play to decision-making, because ifthere is no proper planning, it may be inefficient, causing problems to the company as awhole.
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