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CREDITS
Rip+Mix SR Project: Conceiving Design - Case Transfer
Dr Rosan Chow Dipl. Des. Katharina Bredies
Professor Mike Press Hazel White MA(RCA) Fraser Bruce Rob Black MDes Lauren Currie MDes Gio Giove MDes Kate Pickering MDes Jonathan Baldwin MA (booklet design) © Deutsche Telekom Laboratories/Chow 2009 Printed in Berlin Contact: Ernst-Reuter-Platz 7, 10587 Berlin, Germany (
[email protected])
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FOREWORD
RIP+MIX
A design method emerging from Case Transfer Six months after commencing the Transferability-3 research project, which further explores the Case Transfer approach developed by Rosan Chow, we realise that we have been acting as much as DJs as designers – ripping and sampling technologies, concepts and contexts, and remixing them in new ways. This Rip+Mix method has resulted in creative processes, insights and outcomes that are effective, productive and culturally relevant, offering considerable scope for further development and application In summary, Rip+Mix has provided us with the following advantages over other design approaches: • Provides a method of making design knowledge visible and usable. • Highly productive in terms of generating ideas. Ours is a “remix culture” – so claims Stanford University’s Professor of Law Lawrence Lessig. He cites the increasing use of digital sampling technologies that enable content to be reappropriated, reconfigured and remade. This, he argues, is not piracy but a new cultural approach to creative production in which the legal and corporate systems have some serious catching up to do. The 21st century is the age of the mash up and the hacked technology. According to Jonathan Boutelle, Web 2.0 entrepreneur and user interface specialist “Web 2.0 is all about remixing, not about designing. The best metaphor for web 2.0 is the DJ, not the composer.”
• Counterpoints and complements User Centred Design. • Offers scope for the involvement of nondesigners – because the initial stages do not assume prior design knowledge. • Takes design away from the computer, emphasising physical recording, sketching and collaborative working. Next we detail the background, methods and lessons learned from our research.
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INTRODUCTION To verify the results, in early 2008 three quasiexperiments were established to examine Local, Regional and Long-Distance transfer in service
Rosan Chow and the T-Labs team have been investigating the concept of transferability and the Case Transfer approach since 2007. The investigation is based on and supported by a set of arguments that have been advanced over this time:
design. Each experiment had the same three steps: 1. collecting existing designs
• The default design process which starts with studying users to find out their needs and wants is not the only approach to innovation. A design project might begin and focus on projecting new possible alternatives instead of analysing the user context (Chow 2005 & Chow 2009b).
2. analysing the designs 3. transferring the designs to the target The target of transfer was mobile internet services. For Local Transfer, existing mobile internet services were used as sources; for Regional Transfer, non internet based services; and for Long-Distance Transfer, performing art practices. Two design students (I&T) carried out all the experiments which lasted three months. During the whole process, regular meetings were held to discuss the results of the experiments. The basic techniques of Grounded Theory were followed to analyse the research results. A log book was held using the Excel program, which recorded: 1 Date / Author, 2 Content of Note, 3 Types of Note, 4 Keyword/Concept, 5 Sub-Keyword/concept, and 6 Comments. Comparative coding, memoing, and conceptualizing were performed as well as concurrent literature review as the core concepts were constructed. The research results were similar to the experiments done in product design transfer. Formal aspects of the service were transferable and Regional Transfer was the most productive. Peirce’s abduction and his semiotics were used to illuminate design transfer (Chow et al 2009 & Chow 2009).
• To aid projecting the new, we might not rely on establishing and following general principles because that will only lead to a variation of the past (Chow 2008, Chow & Jonas 2008). • Existing artefacts are sources of design knowledge and it is proposed that transfer through abduction is a creative way to capitalize it (Chow 2009a, Chow et al 2009). • Three different types of transfer are proposed Local, Regional and Long-Distance. It is assumed that in Local Transfer, knowledge is transferred within same domain; in Regional, across similar domains; and in Long-Distance, across different domains (Chow 2008, Chow et al 2009).
In an early study in late 2007, two designers (K&J) collected and analyzed mobile phones (local), mobile objects (regional) and avant-garde objects (long-distance) and used them to conceive new mobile communication devices. That study had showed that analysis and transfer were piecemeal. Certain elements were transferable, including physical and sensual form, function and feature, character, context of use, condition created. Also, Regional Transfer was most productive.
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RESEARCH QUESTIONS
The current project Rip+Mix is built on these previous studies and aimed to further develop and test the Case Transfer approach in a ‘real-life’ design context. The design research team is composed of Hazel White, Fraser Bruce, Prof. Mike Press and four Master of Design Students from Duncan of Jordanstone College of Art and Design at the University of Dundee, UK.
Case Transfer in projecting these new designs. We must emphasise that we are not observing and inquiring into a natural phenomenon to find out its regular pattern, but rather we are testing a method under development. The current project should be regarded as a form of prototype testing. The team is using Case Transfer (as a prototype) for a specific design project, their experiences and feedbacks form the basis for reflection and refinement of Case Transfer. Below we report on what the team has done and what we have learned during the process.
The design task is to project information and communication products and services for elderly people. The research question is: how effective is
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RESEARCH PROCESS Stage 1 Collect existing ICPS for elderly – “Rip 1”
Analysing in words and sketches made the team aware of the components of a product and a service. This learning and understanding revealed its full value
Transferring between the same domains does not result in the most creative design solutions, so the focus was not on existing ICPS. However, knowing what already exists created a baseline for comparison with the new designs. The key aims of stage 1 were to:
as we entered the second phase of the project, as did abstracting the design principles we learned.
• Collect existing IC products and services for elderly • Intuitively sort the collection into groups • Choose an archetype from each group as representative • Analyse (in words and in sketches) these ‘prototypes’ in terms of ‘form’ and ‘material’. Analyze them also in terms of the context, function and purpose. • Describe the design principles that underlie each ‘archetype’ Reflection and lessons learned We learned early on that it was necessary to define how we perceived ‘the elderly’ – giving us a clear understanding of the people we were designing for (eg: younger old, older old, etc.), exploring some relevant literature and talking with specialists in the field. This was a short but intensive exploration of cultural perspectives that grounded the study.
Photographs of products taken in context were very rich and powerful. Although the context could not be transferred, it enabled the team to view the swatches holistically. The knowledge swatch method was a form of visual referencing that enabled the team to be immersed in the design culture and use context.
This was followed by a refinement of quick and workable analytical methods. Using the archetype was an effective way to filter the knowledge swatches (new visual communication and design research strategies developed by White) we collected to create a visual hierarchy of information and present a summary. The use of rapid ethnography methods, drawing on IDEO method cards improved our ability to gather and sort data.
During this phase team members went through periods of boredom and frustration that we were analysing and documenting, rather than “creating”. In retrospect this was an invaluable experience and process that enabled us to assemble or rip archetypes that could be remixed later in the project.
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RESEARCH PROCESS Reflection and lessons learned
Stage 2 Collect existing ICPS for people who are similar to the elderly – “Rip 2”
We learned the need to look outward, challenge preconceptions and shift our thinking regarding the needs of different user groups. This phase revealed the limitations of our ‘designerly’ ways of thinking and analysing – a tacit assumption that we had an agreed set of principles, that were understandable and communicable. The transfer framework exposed the biases and prejudices, and created a framework where we could set these aside and work together. By articulating design principles, tacit knowledge became far more explicit.
Previous Case Transfer projects highlighted that Regional Transfer was the most productive means of transferring. Therefore the focus of stage 2 was to collect products and services for people who were similar to the elderly. The key aims of the second stage were to: • Collect existing products and services for people who are similar to elderly. For example, taxi drivers because of the time spent in isolation and children because of their developing cognitive abilities. • Choose products and services that are different from existing IC products and services for elderly, using the information produced in stage 1 as a baseline.
Stage 3 Transfer - “Mix” Transfer the formal and the material elements to serve the different context, function and purpose. Mix and transfer. This is the most important step to create something new.
• Analyse, in words and in sketches, these products and services in terms of ‘form’, ‘material’, ‘context’, ‘function’, ‘purpose’ and service design descriptors: 1. category - type of service, 2.function - purpose of service, 3.stakeholders involved, 4.infrastructure / resources needed, 5.steps / components of service process, 6.medium of communication / channels, 7.type of interaction, 8.touch-points, tangible interactions and 9.unique characteristics (Jonas et al 2009).
Reflection and lessons learned We learned a wholly new way of designing that was at first highly challenging, but ultimately very liberating. In short, we learned how to ‘let go and riff’. The method we were using challenged the accepted approach to design that we had been taught to follow and adopt. Rather than find a problem, research requirements and generate ideas, we were colliding ideas and possibilities, at times seemingly randomly. This led to some initial scepticism as to the value of what we were doing. However, as the process developed we realised that we were generating a large number of ideas in a short period of time using an intensive approach. This placed demands on us to sketch and visualise very quickly and intuitively. The collective nature of the group enabled ideas to be generated, discussed and refined at a rapid rate, seemingly raising our confidence to make judgements.
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CONCLUSIONS
You’re not supposed to design like this – really, you’re not! It runs counter to the current orthodoxy of User Centred Design which emphasises the requirement to place the needs of users at the centre of the process, to involve them where possible in the creative process (and certainly in the research process) and establish the validity of design propositions on the basis of robust initial research and user evaluation.
knowledge that acts as an intuitive filter for the analysis and ideas generated later in the project. The expertise we are required to develop is an acute sense of judgement on what design knowledge is worth ‘ripping’ and what recontextualisation, reconfiguration or ‘mixing’ has relevance or potential. The liberation this provides us with is a valuing of the sensuous and creative qualities of design knowledge, and the confidence to use this in new and appropriate ways to develop new solutions. It places a new respect on that knowledge.
Rip+Mix places the focus of the process on existing design knowledge, objectified in the form of existing products and services. While we certainly need to understand the user, this is foregrounding
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RECOMMENDATIONS AND REFERENCES
From the experience of undertaking this project, we recommend the following:
Chow, R. 2009a. “Abduction Revisit.” in Communicating by Design. Brussels.
• The setting up of Rip+Mix pilot projects of varied durations to explore the method’s application in a wider variety of design and problem solving contexts.
—. 2009b. “Projection before Analysis.” Design Principles and Practices: An International Journal 3:341-346.
• The further development and documentation of a range of analytical and visualisation methods (such as knowledge swatches) to support these projects.
Chow, Rosan. 2005. “For User Study. The Implication of Design.” Dissertation Thesis, Design, University of Arts Braunschweig, Braunschweig.
• Establishing a Rip+Mix website to disseminate tools and methods that arise from the projects, and to encourage the sharing of best practice.
—. 2008. “Case Transfer Vs. Case Study. An Evaluation of Case Study as a Method for Design Research.” in Swiss Design Network Symposium ‘Focused’. . Bern.
• Evaluating the use of refined methods in a commercial context.
Chow, Rosan, W. Jonas, and N Schaeffer. 2009. “Pericean Abdcution, Signs & Design Transfer.” in 8th European Academy of Design Conference. Aberdeen
• Developing educational and professional development tools for use in Universities, design departments and the consultancy sector.
Chow, Rosan and Wolfgang Jonas. 2008. “Beyond Dualisms in Methodology. An Integrative Design Research Medium “MAPS” and some Reflections “ in DRS 2008 Conference ‘Undisciplined’. Shefield, UK. Jonas, W., R. Chow, and N. Schaeffer. 2009. “Service Design Descriptors: A Step toward Rigorous Discourse.” in 8th European Academy of Design Conference. Aberdeen, Robert Gorden University.
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TRANSFERS
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TRANSFERS 1
Record your route The parking ticket is written long hand and kept as a receipt of travels forming a travel journal. Mix: The sticker from the payment parking meter and the infrastructure of a cinema.
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Indicate Using a remote control on your dashboard symbols are sent to the drivers of the cars behind you. Mix: The infrared technology from taxi drivers data box and the medium of communication from signage.
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Driving Costs This is a visual indicator of current toll use. Mix: The monitoring purpose of a ‘telepass’ and the physical indication of a thermometer.
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Where are we going? Satnav is placed in the back seat of the taxi so passengers can view it. Mix: The function of a satnav and the purpose of a taxi.
Talk Travel This service calls you and reminds you of your travel deadlines. Mix: The category of EasyJet.com service and the purpose of a mobile phone. Where’s my bus? This service visually represents the position of the bus in real time. Mix: The form of digital signage at a bus stop and the interface and GPS function of a satnav. Travel to go Product and service for storing personal travel information Mix: The material credit card and function of an airport info board.
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Personal Travel Records This activity encourages older people to be conscious of their movements. Mix: The function of bus stop road markings and the form of paper.
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TRANSFERS 9
Musical Memories The photographs in this album have related songs integrated to trigger memories Mix: The medium of radio communication and the form of a photo album.
13 Touchable Tunes
10 Music to our ears: Public music
Interactive bracelets send simultaneous exercise prompts to grandparent and grandchild. Mix: The fitness purpose of a drama class and the interaction of the ‘Glubble’ service.
performances This service offers a musician bring the community together at certain times of the week. Mix: The act of a public musical performance and the function of a clock.
11 Audio Mantle piece The volume is increased as objects are placed on the mantle piece. Mix: The audio element from a cassette player and the magnification purpose of a magnifying glass.
12 Random Wishes The piggy bank stores your wishes and thoughts and plays them back in the future. Mix: The function of piggy bank and the random element of a lottery ticket.
When a text is sent to bracelet is plays a musical melody. Mix: The purpose of a mobile phone and the medium of communication of music.
14 Grandparents to good health
15 Share Music Create and share music by SMS. Mix: The solid oak wooden material from a church pew and the musical function of a keyboard.
16 Piano Phone Dial numbers by playing different chords on the piano. Mix: The pressing of piano keys with the communication function of a mobile phone.
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TRANSFERS
17 The Seashell: audio playing
21 Compact communication:
18 Never-ending Story
22 Symbolised Conversation
Physical interface for intergenerational communication Mix: The story telling purpose of a comic book and the physical interaction of praying.
Large symbols on the tableware act as prompts for conversations. Mix: The interaction of tea and toast and the touch points of the recycling service.
19 Conversation Cards
The user talks into this object and it then prints out what you say. Mix: The purpose of a post-it and the function of a Dictaphone.
device Mix: The purpose of a Dictaphone and the material of ceramic photo frame
The card stores and documents conversation for a later date. Mix: The social interaction of conversation and the material and function of a visa card.
20 Advice in the window Mix: The information text from Health advice leaflets and the low cost nature of charity shops.
Portable video messaging device Mix: The form of powdered compact and the function of Skype
23 Talking Notes
24 Twitter Phone The phone signals when conversations are happening among contacts by a flashing light. Mix: The real time information exchange aspect of Twitter and the form and shape of a house phone.
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TRANSFERS
25 Tactile Transmit Mix: The physical form of an electronic bus timetable and the wireless mode characteristic of a mobile phone.
26 Interactive Bench By texting the bench the message appears and the benches become platforms for communication Mix: The physical form of a park benches and the medium of communication of a cheque book.
27 Park Life The board enables users to input information about areas of the park, pressing the buttons enables other people to listen. Mix: The function of an information board and the location and nature of a park.
28 Bluetooth Buddies Your network is visualised by locating your friends via Bluetooth. Mix: The form of a blackboard and the bluetooth function of a mobile phone.
29 Community Keys Mix: The function of a key hook and components of Homeless Support Service.
30 Play while you wait Mix: The purpose of a electronic bus timetable and the interaction of an electronic white board.
31 Community Wall The wall is a platform where digital and physical content is displayed to the community. Mix: The emotional impermanent/ permanence of a tattoo and the medium of communication of a fridge door.
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32 Chalked Messages Friends and families can write messages onto the coffin of their loved ones. Mix: The material and form of a chalkboard and the emotional attachments of a tombstone.
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TRANSFERS
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TRANSFERS 33 Telling Tales
37 Lookout service
Pushing a button on the hearing aid allows wearer to listen to stories. Mix: The material from a hearing aid and the emotionally element of praying.
The service alerts family doctor when medicine is not taken. Mix: The value of ‘Alert a call’ service and the function of medicine bottles.
34 The Hub
38 The Big Ring
Communication service for health staff and patients. Older patients and visitors meet in the Hub to support each other and chat. Mix: The element of sharing from laptop sharing and the type of interaction of a hospital visit.
When the phone rings it triggers the volume of hearing aid loop to rise. Mix: The function of a house phone and the purpose of a hearing aid loop.
39 Hearts
Mix: Function of glasses and interaction of subtitles from TV.
A heart shaped patch that changes colour depending on heart rate. Mix: The purpose of a heart rate monitor and the medium of communication of a tattoo.
36 Measure your heart rate
40 Video Doctor
A wearable network health monitoring device Mix: The function of a mobile phone and the purpose of a heart rate monitor.
Mix: The service of a Health Clinic and the online real time communication of Skype.
35 Prescription TV
DON’T WORRY MRS SCOTT, I CAN PRESCRIBE YOU CREAM FOR THAT.
LOOK AT THIS RASH ON MY LEFT HAND. CAN YOU HELP ME, DOCTOR?
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TRANSFERS
41 Text the mirror
44 Wear your info
47 Valued Object
Mix: The glass material of glasses and the SMS function of a mobile phone.
Pushing the button on watch displays reminders Mix: The function of an Information Board and the purpose of a clock.
This heirloom captures secrets, opinions and thoughts and is passed on to friends and families. Mix: The record and playback function of an intercom and the purpose of a funeral service.
42 Think Stop As user walks past bus timetable his phone sends reminders to the visual display. Mix: The function of a mobile phone and the medium of communication of a bus timetable.
43 Print SMS Mix: The form of a toy till and the function of a printer.
Tom, do you remember when Anne and I went on our first date?
45 Easy read answer phone
messages. Mix: The tangible and visual form of books and the function of a house phone. Answering machine messages appear in the form of a book.
46 Emotional/ Devotional phone
48 See.Hear.Record.Remember Glasses record conversation to be played back later. Mix: The wearing of glasses and the audio function of mp3 player speakers.
Mix: The body interaction of praying and the secrecy and security of online banking.
Can you believe that was 60 years ago?!
48 microphone
Tom, do you remember when Anne and I went on our first date?
Can you believe that was 60 years ago?!
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TRANSFERS
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TRANSFERS 49 Recycle Me
51 Recycled Picnic Box
54 Track Your Recycling
Mix: The value of the recycling service and the simplicity and form of stickers. These stickers mark every object clearly to convey their recycling status.
Mix: The purpose of ‘healthy snack time’ at kindergarten and the form of mobile phone packaging. The packaging also functions as a guide to nutrition and encourages picnics.
In scanning all your items the product tracks your recycling. Mix: The purpose of a journal and the value of the recycling service.
50 The Young Run Service
52 Talk.Listen.Cook
55 Network Nutrition
Young people deliver fresh fruit and vegetables to care homes. Mix: The nutrition element of vegetables and the mobility and enthusiasm of a youth group.
Creates recipes from spoken information about available ingredients. Mix: The purpose of an instruction manual and the interaction of a laptop track pad.
The phone is linked to a network of other older people who are motivated to keep healthy. The phone also tracks personal food intake. Mix: The function of a pedometer and the labelling from vegetable packaging.
53 Nutrition Notes Mix: The material and form of receipts and the labelling information of food packaging. This receipt contains well explained nutrition information.
56 Recycled Object History Objects history can be accessed online. e.g. previous owners and location. Mix: The form of online videos and the function of reusing objects.
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57 57 Eye access Mix: the security function of an intercom and wearability of glasses
58 Head strong: audio safety service
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Mix: The wireless function of a headset and the warning signage featured at a petrol pump.
59 From time to time: A service where time
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replaces money. Mix: The sharing function of laptop sharing and the material of a bankcard.
60 Signature Handbag The bag opens in response to the user signing the seal. Mix: The interaction of drawing and the function of a school bag.
61 Health Assurance Blood pressure readings are relayed to family members. Mix: The form of a taxi display box and the value of a prison documentary.
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62 Lunch Trump Cards Mix: The material of trump cards and function of recipes.
63 Play Prayer: prayer recorder Mix: The function of kids cassette recorder and personal interaction of Religious necklace.
64 Save a prayer Mix: The tactility of prayer beads and form of a sticker.
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TRANSFERS 65 Hook Up Hanging your keys switches TV on. Mix: The interaction of a light switch and the interaction of a key hook.
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66 Face to face Banking: banking by video call Mix: The interaction of conversation and the form of home banking.
67 Be Friends: social networking service Chipped key ring for profile sharing. Mix: The form of a key ring and the stakeholders of over 50’s social networking site.
68 Skin Scan Mix: The form of a tattoo and the function of an ATM machine. The tattoo acts as personal identification.
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69 Befriending Service
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A telephone service to befriend and build confidence of an older people who has been ill. Mix: The support element of jobseekers allowance and the form of a house telephone.
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70 Be Together Bringing the two phones together completes the shape and creates a bigger screen for viewing pictures and videos Mix: The interaction of a jigsaw puzzle and the function of an intercom system.
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TRANSFERS 71 Password Card
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Mix: The form of an Oyster card and the function of an ATM.
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72 Text your letter box Mix: The function of an SMS and the door to door delivery service of a newspaper.
73 Listen in: wearable recording
device. Mix: Transfer the function of a Dictaphone and the interactive element of prayer beads.
74 Impression: tactile phone Mix: The Braille from the PDSA Intercom and the material from the ‘i-Dog’
75 Big Sound. Mix: The function of a mobile phone and the purpose of a hearing aid loop.
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76 Bible News: product and service for church membership Mix: The form of credit card and the sensual form of a bible.
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77 Webwork : newsletter service Mix: The components of a social networking site for over 50’s and the infrastructure of Betterware catalogues.
78 Job Seeking Bible This is a bible for older people seeking employment. Mix: The form of the bible and the purpose of the job centre.
79 Family connections Wellbeing status transmitted by phone. Mix: The material of the Oyster card and the function of ‘Alert a Call’.
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TRANSFERS 80 Exploding Piggy Bank
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Mix: The interaction of a pedometer and the form of a piggy bank.
81 Quote a film Quotes from films worn as stickers act as conversation prompts Mix: The sticker from the payment parking meter and the infrastructure of a cinema.
82 Mobile Workout A service that offers a personal trainer through mobile phone technology. Mix: The interaction of an interview and the type of service from ‘Card guard’s ITV healthcare system’.
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83 Readings Remotely Mix: The medium of communication of church bells and the purpose of the healthcare service. The monitor sends data to a central health provider.
84 Squeeze: tactile interaction for
mobile communication Mix: The form of the mp3 player headphones and the soft material of the bible.
85 Hang to hear Mix: The function of Hearing aid loop and interaction of the keys. Hanging up keys activates induction loop.
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86 Sticky Trolley
91 The write watch
Mix: The form of a shopping trolley and the purpose of a sticky note.
Mix: The wearability of a watch and the interaction of a pocket diary.
87 Draw on the Mouse: mouse used
92 Tell the TV: Whiteboard integrated
88 Sketch the gap: tactile SMS input
93 Floating Message
as input tablet Mix: The form of a ‘Ladybird mouse’ and the function of writing paper. onto familiar objects Mix: The value of relationship building from the ‘Glubble’ service and the interaction of drawing.
89 Post-It Pen Mix: The communication interaction of a pen and the value of organisation of a coat hook.
into TV Mix: The function of a TV and radio and the interaction of writing paper. Writing your message and contacts phone number on the balloon enables the balloon to deliver your message to the receiver. Mix: The function of an SMS and the form and material of a balloon.
90 Handwritten Text: SMS by hand
pa!
to gran
Mix: The interaction of the Post Office and the function of a mobile phone.
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94 Chatter Channel
98 Tracing Steps: tracking device in a pen
Mix: The category of Youtube, using videos to communicate to a wider audience, and the function of keeping in touch from ‘Storybook Dads’ service.
form Mix: The function of navigation from a tube map the material of a pen.
95 Memory bag
99 Slide and See
Stitched threads contain digital memories Mix: The function of a school bag and the visual indication of time passing on a clock.
The tiles are slid around to customize phone and provide entertainment. Mix: The interaction of board games and the form of an mp3 player.
96 The circle: circular phone
100 Malleable Phone: send shape as a
Mix: The circular shape of coins and function of mp3player wheel.
97 RED Stories: shared SMS system Mix: The personal interaction of a chip and pin reader and the purpose of a community newsletter.
message Mix: The function of a mobile phone and changing form of Lego.
101 Talking Blocks Building shapes with the bricks creates new conversations. Mix: The form and function of lego and the social interaction of conversation.
in building... This is a fun way...
conversations! your very own...
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102 Button Cam
105 Share in Care
108 Personal Pendant
The camera records surroundings and is linked to a website that family can access. Mix: The wearability of prayer beads and the instant sharing aspect of Youtube.
Service where volunteers work with people in care homes. Mix: The real time element of twitter and the component of YouTube service that enables content to be shared in real time.
The camera is integrated into a pendant worn around the neck. It captures hand motions and translates them into voice modulations for older people with hearing impairment. Mix: The wearability of a watch and the social interaction of conversations.
103 Draw who you call: user drawn
identity icons for callers Mix: The form of the shapes featured on TV remote control and the function of a house phone.
104 Picture Perfect: new lens
configuration for digital camera Mix: The transparent material from glasses and the function of a digital camera.
106 Sharing over distance This service translates a real image into an abstract shape. Mix: The function to share experiences over distance from Skype and the wearability of a watch.
107 Automatic Addresses: Hovering mobile phone over address book updates mobile phone. Mix: The purpose of a mobile phone and the function of an address book.
109 Frame Capture The photo frame is a transparent frame that can take photos, capturing a moment in time and displaying it until another photo is taken. The frame can then be used as a normal photo frame. Mix: The function of a digital photo frame and the form of paintings on a wall.
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114 112
113 115
110
111
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TRANSFERS 110 Cities Go Live Internet based weather forecast service Mix: The function of a barometer and the medium of communication from a webcam.
111 My journey: public shared
message board Mix: The social element of conversation and the function of an information board in a train station.
112 Map it Inputting your mobile phone number into this machine prints out a map of your friends’ locations. Mix: The paper material of a map the dispense function of an ATM machine.
117 YOUR BUS IS 9 STOPS AWAY AND WILL BE ARRIVING IN 12 MINUTES!
113 Smart Cash This card is an alternative to carrying cash. Mix: The automatic payment element from Telepass and the purpose of a purse.
114 Read the News of the Radio Mix: The visual display of a pay-meter and the form and function of a DAB radio. This radio displays news visually.
115 See Google Maps The binoculars record your viewing and when plugged into computer at a later date display views via Google Maps. Mix: The purpose of Google Maps and the image viewing function of binoculars.
116 Digital to Analogue Signage is written in long hand rather than modern digital format. Mix: The traditional value of coins and the form of an electronic billboard.
117 Personal Public Transport News: The radio speaks to the user and lets them know when their bus is nearby. Mix: The broadcasting function of digital radio and the act of waiting at the bus stop.
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124
118
122
120
123
121
119
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118 Deliver Activities: exercise tokens delivered regularly Mix: The function of a calendar and the delivery element of online shopping.
119 Zoom Zoom The camera acts as a magnifying glass to enable poor sighted users to see the label clearly. Mix: The function of the camera on a mobile phone and the labelling on a medicine bottle.
120 Spectacle: A magnifying digital screen Mix: Form and material of digital photoframe and purpose of glasses.
121 Simplified remote control Mix: The material and form of a kid’s audio recorder and the function of a TV remote control.
123 Green guidelines This bill is personalised for the community offering advice for living a greener life. Mix: The visual nature of a tattoo and the purpose and form of a utilities bill.
124 Fridge Colours The red door indicates to do list and the green door indicates jobs done. Mix: Physical interaction of table football and shape of fridge documents.
125 Shake n’ News When the e-paper is physically shaken the content changes. Mix: The playful interaction of an ‘Etch a’ Sketch’ and the material and form of a newspaper.
122 Big News This newspaper has enlarged print for poor sighted readers. Mix: The zoom function of a digital camera and the function of a newspaper.
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TRANSFERS
126 130
131
132
128
127 129
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TRANSFERS 126 Co-Design Tower Inserting a coin into the Tower allows community members to contribute to the community map. Mix: The guidance purpose of a map and the payment interaction of a petrol pump.
127 Interactive Appointment Board Interactive board with child friendly aesthetics and function Mix: The purpose of a notice board and the interaction of a toy cash register.
128 Together with Photos Mix: The social activity of playing bingo and the emotional form of laptop sharing.
129 Call to mind The address book verbally reminds the owner of the last time they visited each address. Mix: The function of an address book and the emotional form of a clock.
130 iPod Family News This mp3 player delivers family news directly to your mp3 player screen. Mix: The function of Teletext and the form of an mp3 player.
131 Creative Calendar Each day is illustrated with prompts and advice for older people to live a happier life. Mix: The form of a calendar and the physical interaction of a drama class.
132 Address Bed Sheet Mix: Stakeholders of care home and purpose of address book.
133 Heirloom Forest Older people use the small forests in their communities to scribe messages into the trees for their grandchildren to see. Mix: The permanence of a tattoo and message bearing of balloons.
133
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TRANSFERS
138
139
134
135 136
140 137
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TRANSFERS 134 Onlinewill.com: service for
139 Dyspace: social network for
135 Roll Up Phone: electronic paper
140 Favourite Choice
completing wills. Mix: The medium of communication of Skype and the value of coins. phone Mix: The material from a ‘homeless sign’ and the electronic interaction of a smart board.
bereaved Mix: The real time interaction of twitter and the function of a gravestone. This service tells the user what is on their favourite channel. Mix: The position of the VCR and the online element of the pension service.
136 The Ruler Phone
141 Draw to Control
Written dialing input for mobile communication Mix: The form of a thermometer and interaction of drawing.
Drawing commands in the air controls the TV. Mix: The physical interaction of writing on a chalkboard and the function of a TV remote.
137 Addresses on the wall The diary projects names and addresses onto a larger surface to improve visibility Mix: The form of road markings and the purpose of a diary.
138 Watching The user wears a watch that films surroundings. This can be viewed by friends or family via computer from another location. Mix: The form of a watch and the function of a webcam.
141
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TRANSFERS
148
146 143
145 147
142
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TRANSFERS
142 Make a smile: In bending this
shape it immediately sends a smile to your contacts phone. Mix: The smiley faces from the message board at a primary school and the form of a pencil.
147 Me and You Sharing power between mobile phones: need indicated by light Mix: The sharing element of laptop sharing and visual signal of a thermometer.
143 Communication Card
148 Write letters
The card stores all communication information Mix: The value of ‘Free Soup Afternoon’ and the visual touch point of a petrol pump.
Pre-printed address book encourages letter writing. Mix: The pre-printed form of a chequebook and the trusted communication service of the post box.
144 Write anywhere or anything
149 Turn up: vessel to amplify sound
Messages are transmitted wirelessly Mix: The interaction of drawing with a pen and the mobility of a shopping trolley.
Mix: Transfer of form of milk carton and function of mp3 player headphones.
145 Remote reassurance: presence
monitoring device Mix: The interaction from TV remote control and the purpose of ‘Alert a Call’ service.
150 Talking Aeroplanes The sender writes a message on a paper aeroplane and this is then folded into a shape which prompts a voice message. Mix: form and material of a newspaper and the function of SMS.
146 Letter writing meet up Mix: The opportunity for networking and information gathering of ‘The Retirement Show’ (expo for older people) and the purpose of a letterbox.
150
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